True Self‑Custody
With Ledger, your private keys live inside a secure element chip — isolated from the internet. You approve transactions on‑device, so malware on your computer can’t sign without your consent.
Why Begin at Ledger.com/Start®?
Because security is a routine, not a one‑time task. Starting here ensures authentic software, verified firmware, and a setup flow designed to prevent common mistakes from your very first click.
Ledger Live — All‑in‑One
Install apps for the networks you use, add accounts, track your portfolio, and send/receive across supported assets in one clean desktop or mobile interface.
Open Yet Verified
Transparent security architecture, hardware attestation, and a genuine‑check during setup help ensure your device and firmware are authentic.
Privacy‑Respecting
Share only what you choose inside Ledger Live. Use fresh addresses, coin/account management, and clear labeling to keep your financial life organized and private.
Resilient by Design
Regular firmware updates strengthen defenses and improve usability. Each update is approved on the device to maintain the chain of trust.
Portable & Durable
From Nano S Plus to Nano X, choose the form factor that fits your routine — USB‑only or Bluetooth‑enabled for on‑the‑go management (mobile requires Ledger Live mobile).
💡
Tip: Type URLs yourself. Phishing pages often look near‑identical to the real thing but deliver malicious downloads. Manual entry beats clicking ads.
Getting Started — Step‑by‑Step
Move calmly. Ten deliberate minutes now can protect your funds for years.
1) Inspect the box & device. Tamper‑evident seals and tidy packaging are signs of authenticity. If something looks off, pause and contact Ledger Support before continuing.
2) Connect directly to your computer. Use the supplied cable and avoid USB hubs during setup. Direct connections reduce the chance of glitches.
3) Go to Ledger.com/Start. Enter the address manually. Only download Ledger Live from this page to avoid counterfeit installers.
4) Install & open Ledger Live. The app guides you through the genuine‑check, device initialization, and creating your first wallet with a PIN.
5) Choose a device model in Ledger Live. Follow on‑screen prompts for Nano S Plus, Nano X, or other supported devices. Update firmware if prompted.
6) Generate the recovery phrase. Write each word clearly on paper or a metal backup. Never photograph or digitize the phrase. This is the master key to your funds.
7) Confirm on‑device. Compare receiving addresses and transaction details on the Ledger screen. Your eyes are the last line of defense against malware.
8) Install apps, then add accounts. For each network (e.g., Bitcoin, Ethereum), install its app on the device, then add the account in Ledger Live.
9) Perform a tiny test transaction. Send a small amount first to learn the flow. Confidence grows from repetition, not memory.
10) Store the recovery phrase safely. Separate locations, dry conditions, and a fire‑/water‑resistant backup increase resilience.
Ready for next‑level confidence?
Open Security Primer
Read the Security Primer below and learn the mental model that keeps most users safe.
Security in Plain English
Good security isn’t complicated — it’s layered. Here are the layers that protect you day‑to‑day.
Secure Element & On‑Device Approval
Your private keys reside inside a secure chip and never touch the internet. When you sign a transaction, details are displayed on the Ledger; you approve them, and the signature is created internally. The keys never leave the chip.
Genuine‑Check & Firmware Verification
Ledger Live performs a device attestation during setup and verifies firmware integrity. Updates must be approved physically on your Ledger, preserving the chain of trust.
Recovery Phrase = Master Key
Lose or damage the device? Restore your wallet on a new Ledger using the phrase. Treat it like a vault combination: offline only, and known to you alone.
Defense‑in‑Depth
PIN attempt throttling, optional passphrase for hidden wallets, address confirmation on‑device, and per‑network apps add layers that frustrate both remote attackers and opportunistic thieves.
| Capability | Ledger Hardware Wallet | Exchange Account |
|---|---|---|
| Private Key Ownership | You hold the keys (self‑custody) | Platform holds the keys (custody) |
| Attack Surface | Small, offline, on‑device approvals | Large, always online, single‑point risk |
| Recovery Options | Deterministic phrase backup | Dependent on company policy |
| Interoperability | Works with Ledger Live and supported tools | Locked to platform features |
⚠️
Never type the recovery phrase into a computer or phone. If any website or app asks for it, it’s a scam. The phrase belongs offline — always.
Everyday Tips & Quick Troubleshooting
Build habits that scale with your portfolio. If something goes sideways, use the simple checks below.
Verify On‑Device
Confirm addresses and amounts on the Ledger screen before approving. If the details don’t match expectations, cancel and re‑check.
Start Small
Use a tiny test transaction when sending to a new address or network. Successful repetitions build reliable muscle memory.
Label Everything
Inside Ledger Live, label accounts and contacts. Clear names reduce confusion and help during audits or tax season.
Keep Apps Updated
Update device apps and firmware from within Ledger Live and approve on the device. Avoid random download links or extensions.
Passphrase (Advanced)
Power users can add a passphrase that creates a hidden wallet. Choose carefully: losing a passphrase means losing access.
Connectivity Fixes
Try a direct USB port, different cable, or another computer profile. Close other wallet apps that might compete for access. For Nano X Bluetooth, ensure permissions are granted on mobile.
Myths vs. Reality
Clear up common misconceptions so you can help others stay safe, too.
“I can just screenshot my phrase.”
Screenshots end up in cloud backups and photo libraries that sync across devices. The recovery phrase must remain offline. Use paper or a metal backup only.
“Exchanges are safer than self‑custody.”
Exchanges are large targets and can freeze withdrawals during incidents. With self‑custody, you’re not asking for access — you have it.
“If I forget my PIN, I’m doomed.”
Your recovery phrase is the master key. With it, you can restore funds on a new device even if the original PIN is lost.
“All wallet apps are the same.”
Only install from Ledger.com/Start. Look‑alike apps can steal funds by tricking you into entering your phrase.
Mini Glossary
Five quick definitions that make everything click.
Private Key
A secret number that proves you own your funds. Ledger stores this in a secure element chip so it never touches the internet.
Recovery Phrase
A 12–24 word list that can regenerate your private keys on a new device. Guard it like a master key and keep it offline.
Address
Where others send you crypto. It’s safe to share, but always verify on‑device before receiving large amounts.
Passphrase
An optional, extra word that adds a hidden wallet. Great for advanced users with clear backup discipline.
Frequently Asked Questions
Open each item to read concise, plain‑English answers.
Is Ledger.com/Start® the official setup page?
Use it to access authentic downloads and the recommended flow. Always type the URL yourself and double‑check the spelling before installing anything.
What happens if my device is lost or destroyed?
Your funds are recoverable with the recovery phrase on a new device. That’s why keeping the phrase offline and private is non‑negotiable.
Does Ledger work with many networks and tokens?
Yes. Install the relevant apps on your device via Ledger Live, then add accounts. You can manage major coins, common tokens, and view supported NFTs.
Do I need to be technical to use it?
No. The onboarding is designed for first‑time users. Advanced features remain optional and are clearly explained when enabled.
How do firmware updates work safely?
When Ledger Live prompts you, read the notes, then approve the update on‑device. This preserves the integrity of the update process.
Start Now — Secure What Matters
Initialize your wallet with the official flow, learn the basics, and build habits that last a lifetime.